Ordered a ball launcher and it arrived broken. I reached out to them and they offered to send a replacement.
The replacement never arrived and I was then offered a full refund. I inquired about the status of my refund for over 4 months and was told that it was still in cue and being processed. On the 5th month I am now told that I will not receive a refund because it has been over 180 days. I was sent a broken ball launcher, never received the replacement, was offered the refund and reassured that it was bring processed for over 4 months and then told that i will not receive a refund because it has been too long.
This is a SCAM! I do not understand how they are allowed to proceed as a business while scamming people!
Product or Service Mentioned: Conscious Pets Milo Activation Ball Pet Toy.
Reason of review: This business is a scam.
Monetary Loss: $80.
Preferred solution: Full refund.
Conscious Pets Cons: I have no product and no refund-scam site.