This company is a complete scam. I ordered one of their activation moving ball toys, and it took 3 weeks to arrive.
I was not warned before purchasing that it would take so long to receive. Once it did arrive, it did not work, even with using multiple different batteries. It was of extremely poor quality, and I would have thought twice before giving it to my dog even it had worked. I think he would have cracked the low quality plastic immediately.
I contacted customer service and asked for a refund, and it took several days to hear back from them.
They said that they do not give out refunds, but they could send a replacement that would take an additional 3 weeks to arrive!
I am persisting in asking for a refund, but I don't expect to get one. It's evidently a huge scam.
Product or Service Mentioned: Conscious Pets Milo Activation Ball Pet Toy.
Reason of review: Poor customer service.
Monetary Loss: $29.
Preferred solution: Full refund.
Conscious Pets Cons: Fact that they will not deliver the product or refund, Deceptive business practices, Product.