Most helpful review
New Reviewer

Total lack of service

I bought a toy for my dog. The noise it made scared him, so I contacted them for a refund. They would not tell me how to ship it back. They would not issue a refund. I asked for a different toy. They never sent it. I contacted them 4 times to no avail. Basically, I ended up donating $25 to this company for nothing but aggravation.

User's recommendation: DO NOT DEAL WITH THIS COMPANY!

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ID
#2175107 Review #2175107 is a subjective opinion of poster.
Loss
$25
Preferred solution
Just to warn others

A WARNING

DO NOT BUY from this company. Ordered several toys and boots. Boots never arrived. One ball broken and they sent another which doesn’t work. The Hamster battery compartment screw will not unscrew. Tried all different screw drivers but can’t get it out. I was told to send them a picture so I did. I kept getting emails that my complaint was being reviewed every time I emailed to see where my refund was. After 7 months of no credit I emailed again and there reply was it was over the 180 warrantee date.A waste of almost $100.00. The products and service are horrendous. SAVE YOUR MONEY!!

User's recommendation: *** rating.

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ID
#1913486 Review #1913486 is a subjective opinion of poster.
Location
Morristown, New Jersey
New Reviewer

Milo activity ball aririved with 4 changeable faux fur covers for ball. All covers close with zippers. I immediately contacted the company to return item, as zipper pulls could easily be chewed off .

Conscious Pets - Milo activity ball aririved with 4 changeable faux fur covers for ball. All covers close with zippers. I immediately contacted the company to return item, as zipper pulls could easily be chewed off .
This toy is unsafe. The zipper pulls could easily be pulled off, ingested and cause intestinal blockage. I have sent 3 emails with photo to return for refund. No response.
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ID
#1758618 Review #1758618 is a subjective opinion of poster.
Pros
  • Idae of toy
  • Idea of toy
  • Idea of the toy
Cons
  • For returns of unsafe product
  • No customer service
  • Lack of availbility of refund
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund

Scam company. Avoid any business with them!

They misrepresent. They lie. They are unprofessional. They are a scam company!
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ID
#1734708 Review #1734708 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Avoid

I wrote them asking about the material, where its sourced and where the bed is made. They ducked the questions. See here: From: contact=consciouspets.com@***.com On Behalf Of Conscious Pets Sent: Tuesday, November 26, 2019 9:48 AM Subject: Re: Question about your beds Thank you for reaching out. The milo nest dog beds are made of high quality cotton like fillers. The fluffiness of the bed will surely cuddle your pet. We assure you that your pet will love it. Please let us know if you need further assistance! Thank you so much! -- Conscious Pets Team Customer Support E: contact@***.com W: www.consciouspets.com (Potential customer) wrote: What materials are used for the plush "fur" the dog sleeps on? What materials are used for the filling? Where are the materials from? Is the bed made in Denmark or elsewhere? Thanks
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ID
#1716729 Review #1716729 is a subjective opinion of poster.
New Reviewer

Worst product I’ve ever purchased online!!!!