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1.0
Details
Conscious Pets - No refund received. Scam!
Conscious Pets - No refund received. Scam!
Conscious Pets - No refund received. Scam!
Conscious Pets - No refund received. Scam!
Ordered activation ball and it was already falling into pieces when it arrived. I asked for a refund and they said it was refunded in August and I never received it. I checked my paypal and they said they never processed a refund, conscious pets could not produce a...
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6 comments
Anonymous
#1860383

DO NOT BUY from this company. Ordered several toys and boots.

Boots never arrived. One ball broken and they sent another which doesn’t work. The Hamster battery compartment screw will not unscrew. Tried all different screw drivers but can’t get it out.

I was told to send them a picture so I did. I kept getting emails that my complaint was being reviewed every time I emailed to see where my refund was. After 7 months of no credit I emailed again and there reply was it was over the 180 warrantee date.A waste of almost $100.00.

The products and service are horrendous. SAVE YOUR MONEY!!

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Featured
ID
#1377825 Review #1377825 is a subjective opinion of poster.
Location
Sydney, New South Wales
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Damaged or defective

Conscious Pets - A WARNING

DO NOT BUY from this company. Ordered several toys and boots. Boots never arrived. One ball broken and they sent another which doesn’t work. The Hamster battery compartment screw will not unscrew. Tried all different screw drivers but can’t get it out. I was told to send them a picture so I did. I kept getting emails that my complaint was being reviewed every time I emailed to see where my refund was. After 7 months of no credit I emailed again and there reply was it was over the 180 warrantee date.A waste of almost $100.00. The products and service are horrendous. SAVE YOUR MONEY!!

User's recommendation: *** rating.

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ID
#1913486 Review #1913486 is a subjective opinion of poster.
Location
Morristown, New Jersey

Conscious Pets - Milo activity ball aririved with 4 changeable faux fur covers for ball. All covers close with zippers. I immediately contacted the company to return item, as zipper pulls could easily be chewed off .

1.3
Details
Conscious Pets - Milo activity ball aririved with 4 changeable faux fur covers for ball. All covers close with zippers. I immediately contacted the company to return item, as zipper pulls could easily be chewed off .
This toy is unsafe. The zipper pulls could easily be pulled off, ingested and cause intestinal blockage. I have sent 3 emails with photo to return for refund. No response.
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ID
#1758618 Review #1758618 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Pros
  • Idea of toy
  • Idea of the toy
  • Idae of toy
Cons
  • Lack of availbility of refund
  • For returns of unsafe product
  • No customer service
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund

Conscious Pets - Scam company. Avoid any business with them!

1.0
Details
They misrepresent. They lie. They are unprofessional. They are a scam company!
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ID
#1734708 Review #1734708 is a subjective opinion of poster.
Location
New York, New York
Service
Conscious Pets Customer Care
1.0
Details
I wrote them asking about the material, where its sourced and where the bed is made. They ducked the questions. See here: From: contact=consciouspets.com@reamaze.com On Behalf Of Conscious Pets Sent: Tuesday, November 26, 2019 9:48 AM Subject: Re: Question about your...
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ID
#1716729 Review #1716729 is a subjective opinion of poster.

Conscious Pets - Worst product I’ve ever purchased online!!!!

1.0
Details
Item is total crap! NO padding in the bottom and the sides don’t even stay up. Material is the cheapest quality and won’t hold up to normal use I am positive. I asked for a refund and they were horribly rude and said they don’t do refunds! Unbelievable. And it was fairly expensive! That’s the worst part!!!!
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ID
#1714122 Review #1714122 is a subjective opinion of poster.
Cons
  • Bad product and worst service
Reason of review
Bad quality
Loss
$75
Preferred solution
Full refund

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Conscious Pets - Do Not buy from This Company

1.0
Details
I ordered a Milo Nest for my puppy on October 23rd, and was told it was shipped on October 25th. I have yet to receive it, so I notified Pay Pal. They sent an email to Conscious pets who emailed them back to say it can take up to two weeks to receive. In my original email to Conscious Pet, I told them to xl the order, in the meantime I am being through Pay Pal for the order. If this is not settled by November 26th Pay Pal closes their books.
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ID
#1706433 Review #1706433 is a subjective opinion of poster.
Cons
  • I do not like the way they handle their orders
Reason of review
Order processing issue
Loss
$45
Preferred solution
Full refund

Do not do business with Conscious Pets; they do not send the goods and try to defraud the customer.

1.0
Details
Very poor service and poor quality items. They tell you you can get a refund but you never get a refund from this company. They are a Scam!
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ID
#1704691 Review #1704691 is a subjective opinion of poster.
Location
Coleraine, Northern Ireland
Product
Conscious Pets Milo Activation Ball Pet Toy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not do business with Conscious Pets; they do not send the goods and try to defraud the customer.

1.0
Details
The toys are cheap and nasty. The beds are too small and nort fit for purpose. They keep telling you that they will send a refund but do not. Then they say you are not of time! There is a pattern in all these reviews. AVOID!
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ID
#1703897 Review #1703897 is a subjective opinion of poster.
Location
Coleraine, Northern Ireland
Product
Conscious Pets Milo Activation Ball Pet Toy

Conscious Pets - Company should fold.

1.0
Details
This company should fold. Terrible customer service. I was suppose to get a dental chew bone and I received another bouncing ball. The first bouncing ball was broken so I wrote to the company for a refund. The said they will replace the ball with a dental chew bone. Received another ball months later. The balk is worthless. Thumbs totally down for this company!
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ID
#1700022 Review #1700022 is a subjective opinion of poster.
Product
Conscious Pets Pet Toy
Cons
  • Items were cheap junk and of poor quality
  • Bad product and worst service
  • Poor quality
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund

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Conscious Pets - Check on current order #157826 XL dog bed

Email says it was shipped 10/17/19. Email says it was received...it HAS NOT been received. Where is it? Order # 157826, China post LW758628221 CN
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1 comment
Anonymous
#1772417

Hopefully you use a credit card. Call your CC company and they should refund your money and they will go after them like mine did.

ID
#1696496 Review #1696496 is a subjective opinion of poster.
Cons
  • Havent received merchandize
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Deliver product or service ordered

Conscious Pets - Never received order

1.0
Details
I ordered a couple of items and never received them. I texted and they said they would be happy to send the items again. The order had taken so long and we moved. We had the mail forwarded to our new address for 6 months. When they found out we moved since the original order placed they told us we could not get a replacement or a refund of money. If we had received the order in a decent timeframe the change of address would not even be an issue. There are much more people/pet friendly businesses that will honor purchases I will never order from this place ever.
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1 comment
Anonymous
#1772419

Hopefully you use a credit card. Call your CC company and they should refund your money and they will go after them like mine did.

ID
#1695744 Review #1695744 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Problem with delivery
Preferred solution
Full refund

Conscious Pets - Check on current order

I need a call back about order #157803 7196500216
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1 comment
Anonymous
#1772421

Hopefully you use a credit card. Call your CC company and they should refund your money and they will go after them like mine did.

ID
#1694719 Review #1694719 is a subjective opinion of poster.
Cons
  • Scam business
  • Poor service and no receipt of order
Reason of review
Have not received order in over 30 days
Loss
$65
Preferred solution
Full refund

Conscious Pets - SCAM!!!!

I have ordered a bed, was told 2 weeks... almost a month now, no bed, no way of tracking, no refund..... Do NOT order anything from this company!! Total scam... totally disgusted
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1 comment
Anonymous
#1772428

Hopefully you use a credit card. Call your CC company and they should refund your money and they will go after them like mine did.

ID
#1694429 Review #1694429 is a subjective opinion of poster.
Cons
  • Dealing with a fraudster
  • Customer service gives you the run around
  • Never received product i paid for
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund

Conscious Pets - Another Very dissatisfied customer

1.0
Details
"Customer service" offered me a refund 7 months ago, but said I would have to wait for it. I kept on checking every month. They kept replying that they had to get to others first. And each time, they addressed me by some other customer's name! Finally, they said they had issued a refund . . . but it was not my order so of course I didn't get it. When I complained again, they said "it has been more than 6 months since your order so there is nothing we can do."
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ID
#1694416 Review #1694416 is a subjective opinion of poster.
Service
Conscious Pets Customer Care
Pros
  • Idea of the toy
Cons
  • Customer service gives you the run around
  • Dealing with a fraudster
  • Quality of product or customer service non-existant
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund

Conscious Pets - Only received 1 bed and ordered two

2.8
Details
Conscious Pets - Only received 1 bed and ordered two
Conscious Pets - Only received 1 bed and ordered two
I ordered one extra large bed and then it said if I ordered another one I would get 20% off so I ordered another extra large bed and that was quite a few weeks ago. No email confirmation no nothing and now I’ve received one bed with *** in it and they still owe me a second. I cannot read the website because I don’t know what their website is.
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ID
#1689119 Review #1689119 is a subjective opinion of poster.
Pros
  • Ease of ordering
Cons
  • Quality of product or customer service non-existant
  • No confirmation no tracking
Reason of review
Lack of confirmation and no tracking and no way to contact
Loss
$134
Preferred solution
Deliver product or service ordered