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3 comments

Ordered activation ball and it was already falling into pieces when it arrived. I asked for a refund and they said it was refunded in August and I never received it.

I checked my paypal and they said they never processed a refund, conscious pets could not produce a receipt transaction number for the refund and could not be chased up. SCAM!

Do not buy from them!!! Was delivered in a a kids toy bag and a massive choking hazard for dogs.

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Anonymous
#1615207

Literally in the midst of fighting for a refund for the exact same reason. It took them 2 months to respond to our initial inquiry and then had the audacity to say it wasn't requested within the 14 day return window.

Mind you, the product itself was broken and hazardous to both small dogs and babies!

At this point, I have a very serious issue with the company itself and am appalled they are still an active business. How can we inform future potential customers of these ridiculous products and help save any other animals?

Anonymous
#1579070

Best way to get a refund is to open a paypal dispute. Worked for me and received refund once paypal got involved.

Anonymous
#1578012

I had the exact experience. I’ve been trying to review the product on their website but unfortunately they do not allow reviews to be posted?

This toy was horrendous. A complete piece of trash that has pieces that fall off constantly! I emailed and they said I could put the plastic “legs” back in... but that’s not the point!

If they are falling out as my dog is playing with them, she will eat them! Do not buy this toy!

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