Denver, Colorado
Not resolved

I puchased a motion ball from this company for my two dogs. It felt like a plastic piece of junk to me, and neither of my dogs was interested in it all ( when they are usually excited about any kind of new toy).

I sent it back within a few days with a request for a refund. I FINALLY heard from them, and was told my refund would not happen because I "had not met" their "requirements" for a return/refund, while I had PROOF from the USPS of when the item was sent by me and when it was received by this company.Twenty- six dollars may not seem like a lot of money to most people, but it is for me.

I feel like I have been scammed, as the item I bought was nothing like I had expected from their website videos. I will not puchase anything else from this company EVER AGAIN and no one else should either.

Product or Service Mentioned: Conscious Pets Milo Activation Ball Pet Toy.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $26.

Preferred solution: Full refund.

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