Conscious Pets - Never received order

1.0
Details
I ordered a couple of items and never received them. I texted and they said they would be happy to send the items again. The order had taken so long and we moved. We had the mail forwarded to our new address for 6 months. When they found out we moved since the original order placed they told us we could not get a replacement or a refund of money. If we had received the order in a decent timeframe the change of address would not even be an issue. There are much more people/pet friendly businesses that will honor purchases I will never order from this place ever.
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1 comment
Anonymous
#1772419

Hopefully you use a credit card. Call your CC company and they should refund your money and they will go after them like mine did.

ID
#1695744 Review #1695744 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Problem with delivery
Preferred solution
Full refund

Conscious Pets - Terrible Company

1.0
Details
Don’t ever buy from them. They told me three times they would send the item I paid for and then never sent it. Then another three times said they would reimburse me.
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ID
#1504116 Review #1504116 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Orders never received

1.0
Details
They take orders, offer free delivery 7-10 days, and your order never comes. This is a scam web site for people who love their pets. Their response is a recording via the phone number and auto replies.
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ID
#1491491 Review #1491491 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Cons
  • Length of shipping time
  • Zero customer service
Reason of review
Problem with delivery
Loss
$73
Preferred solution
Full refund

Conscious Pets - SCAM!!! DO NOT ORDER!!!

I ordered a couple items in Aug. of 2018. Never recieved items. I have emailed them multiple times. First they were going to send a replacement, which of course I never received. Then I asked for a refund, also never recieved. Each time I email they say it is still being processed by accounting. Absolutely ridiculous!! DONT WAIST YOUR TIME OR MONEY!!!
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ID
#1472887 Review #1472887 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Terrible company with horrible customer service

1.0
Details
This is a terrible company with no care for customer service. My purchases were supposed to arrive 5-7 days after ordering. I needed them as quickly as possible because I ordered booties for my dog’s paws, which are injured from the ice and salt outside. The product did not arrive within the 5-7 days promised. It was shipped from China and will take several weeks to arrive. I emailed the company to request a return and refund because I had to order from a different company to receive the dog boots in time for the bad weather, and conscioupets refused. They will not take any returns unless there is a manufacturing defect, even though the product did not timely arrive. I will never order from this company again and I will tell friends not to as well.
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ID
#1465291 Review #1465291 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Ordered a doggy car seat in October... paid extra for speedy delivery,... have still not received the chair.... R670 seems to be lost.... which is a lot for a pensioner to lose.

have sent them emails and no reply.
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ID
#1454158 Review #1454158 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue
1.0
Details
Conscious Pets - Fraud

Update by user Jan 12, 2019

Sorry about the mistake on rhe lower post. I mean the “ products are from China” which is obvious.

I filed a dispute on paypal for a refund on a item not as described plus the shipping. Had I read all this bad reviews before, I would never bought anything from this...

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ID
#1446831 Review #1446831 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Not as described/ advertised
Loss
$32
Preferred solution
Full refund
1.0
Details
I don’t know where to begin. What time this company costed me angers me the most. Since start of October!!! I had to exchange mails with them. 14 at this point. All point-and -meaningless and with no satisfying result. First off all the package they send in October got...
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2 comments
Anonymous
#1749496

Never received my order..this place is a scam..do not order from here

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ID
#1441126 Review #1441126 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Waiting for products from oct 2018

1.0
Details
Never received any of the orders. Paid close to 100.00. My mom is a senior and you cant take advantage of her
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ID
#1434426 Review #1434426 is a subjective opinion of poster.
Location
Victoria, British Columbia
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets Reviews

  1. 109 reviews
  2. 13 reviews
  3. 2 reviews
  4. 0 reviews
  5. 1 review
Conscious Pets reviews

Conscious Pets - Broken toy

I am I currently in contact with them. It litterly took a month to get the toy. It was poorly packaged given the fact it had to go through numerous mail facilities. It arrived cracked.not too surprised. They offered to refund and then the last email they wanted to either send a replacement or have me pick another toy from their site. Ahhh..no thanks. So I am waiting for a response. They have been fairly good about communication. We will see...
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ID
#1432290 Review #1432290 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Damaged or defective

Conscious Pets - Untrustworthy

My story is the same. Product arrived in pieces. Second item paid for has never arrived. I write daily and get a response saying the refund is requested and thanking me for my patience. Suggest avoiding this company at all costs.
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ID
#1430010 Review #1430010 is a subjective opinion of poster.
Location
London, England
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Never got the product or a refund

I ordered a doggy toothbrush ~$35, and nearly a month after not receiving it, I contacted customer service. They sent me the link to their "tracking", which showed the package was delivered, and told me to contact my local post office. I used the tracking number they gave me, the post office had no record of it, and when I contacted them about this, they said it must have been "lost in the mail" and could pick from one of their other items on the website. I said I was no longer interested and would prefer a refund, which they said they would happily do. I've been contacting them every week for nearly a month about this refund and they say it's still being processed. Would never recommend and hope this review saves someone the time.
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ID
#1428096 Review #1428096 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Cons
  • Fact that they will not deliver the product or refund
  • Deceptive business practices
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Full refund

Conscious Pets - Beware, beware, beware

1.0
Details
Ordered a forty dollar pet toy and they have never shipped or mailed product. Cant get a hold of anyone over the phone when i call to see what the issue is. They are thieves!!!!!
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ID
#1425581 Review #1425581 is a subjective opinion of poster.
Location
Murrieta, California
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Not received.

1.0
Details
This company is a total fraud !!! DO NOT ORDER YOU WILL NOT RECEIVE ANYTHING.
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ID
#1420520 Review #1420520 is a subjective opinion of poster.
Location
Edmonton, Alberta
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets - Goods not received

Ordered Milo dog seat on 21st October..paid extra for speedy delivery...chair cost me R650.00 South African rands. Still no delivery although I was told 14 working days. I need this by 16th December to travel. I receive a stock answer that package is sent. No package yet
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ID
#1419657 Review #1419657 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue