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It’s junk

1.0
Details
It’s absolute junk. Don’t waste your money.
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ID
#1453109 Review #1453109 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Reason of review
Bad quality

Not a reputable company

I ordered 2 toys for my dogs, the one broke the 2nd time she used it. The other one was a hard plastic that lit up & jumped around on the floor, both dogs were frightened by the toy as it is so hard it hurt them if they got too close to it as it jumped. I immediately contacted the company through email & was told they would issue a refund. They did not. Many emails back & forth to no avail. They continue to promise a refund but do not deliver. This has gone on for 5 months. They have no intention of issuing a refund. BEWARE of this company, they DO NOT stand behind their products. DO NOT ORDER FROM THEM unless you are willing to lose your money.
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ID
#1449756 Review #1449756 is a subjective opinion of poster.
Location
Irvine, California
Product
Conscious Pets Pet Toy
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund

Garbage

I ordered the activation ball, which was not cheap, and it was of the poorest quality. The toy would not hold the batteries and kept stopping. The glue used to construct this toy was visible. It was an art project gone awry!! I ended up contacting the BBB who received no responses from the company. This was not surprising. DO NOT purchase from this company.
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ID
#1449603 Review #1449603 is a subjective opinion of poster.
Location
Valparaiso, Indiana
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Bad quality

Terrible

My order consisted of two balls - Milo Activation Soccer Ball and Milo Jumping Activation Ball. The soccer ball did not even work after inserting the batteries and the jumping ball did not jump because the cups fell off! Its really poor quality - especially for the amount of $55 USD paid! They are promoted as located in Denmark but the shipping is actually from China which explains the terrible quality. Very deceiving advertising on their website and Instagram. Will not recommend to anyone!
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ID
#1449255 Review #1449255 is a subjective opinion of poster.
Location
Sydney, New South Wales
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Bad quality
Loss
$56
Preferred solution
Full refund
Be aware of this company, they are not based in the US and they operate from overseas Denmark to be specific. They don't tell you that when they advertise products online, but you'll know when your credit card gets hit for a foreign transaction fee! Their product ships...
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1 comment
Machele
#1630465

Dispute the charge for the missing item with your credit card issuer. You did us a credit and not a debit card, didn't you?

ID
#1449083 Review #1449083 is a subjective opinion of poster.
Service
Conscious Pets Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund
1.0
Details
Conscious Pets - Fraud
Update by user Jan 12, 2019

Sorry about the mistake on rhe lower post. I mean the “ products are from China” which is obvious.

I filed a dispute on paypal for a refund on a item not as described plus the shipping. Had I read all this bad reviews before, I would never bought anything from this...

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ID
#1446831 Review #1446831 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Not as described/ advertised
Loss
$32
Preferred solution
Full refund

I ordered 2 toys

I ordered the light up ball and it DOES NOT bounce around like they claim. I also ordered the one that comes with the fuzzy covers that rolls around. That broke the 2nd used and the battery lasted maybe 10 minutes. I’ve yet to send them back and I see that I’ll probably have a hard time doing so.
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ID
#1444035 Review #1444035 is a subjective opinion of poster.
Location
Cleveland, Ohio
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Not as described/ advertised

Never refunded money-filed complaint with BBB

1.0
Details
I ordered a toy ball from them in October. I wanted to return it. They would not issue a refund. I went back and forth with them for 3 months. Finally, I called the BBB and filed a complaint. I also called Pay Pal and launched an investigation. The company to date has not responded to the BBB but I did receive a full refund through PayPal who is still investigating. This company is a fraud and a scam. DO NOT BUY ANYTHING FROM THEM.
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ID
#1442681 Review #1442681 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Cons
  • Deceptive business practices
Reason of review
Return, Exchange or Cancellation Policy
Loss
$28
Preferred solution
Got refund from PayPal

Toys not safe for pets!

1.0
Details
This company sells toys and products that are unsafe for pets. Like other reviewers, we waited months for our order. The DIY toothbrush, when used as instructed, was torn to pieces within minutes. When we contacted the company, they directed us to order something else in lieu of a refund. We ordered the milo activation ball. This is not a toy designed for dogs. It has several small parts that come off easily and pose choking hazards. It is also very easy to open, revealing the mechanism inside. It seems as if these cheap toys from China are simply being marketed as dog toys as none of the packaging on the ball suggests it is for dogs. Terrible products.
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ID
#1441440 Review #1441440 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Damaged or defective
1.0
Details
I don’t know where to begin. What time this company costed me angers me the most. Since start of October!!! I had to exchange mails with them. 14 at this point. All point-and -meaningless and with no satisfying result. First off all the package they send in October got...
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2 comments
Anonymous
#1749496

Never received my order..this place is a scam..do not order from here

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ID
#1441126 Review #1441126 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Faulty and poor quality goods

1.5
Details
I ordered the car seat and the snug. Both took a long time to arrive. However, the snug is of poor quality, does not stay upright and although it is large it is too small for my Westie dog. The car seat has no supports and when the dog is put in it it goes like a hammock! Both items are not fit for purpose. Despite several emails over the past 2 weeks and 4 telephone calls I do not get a response from Conscious Pets. This company is a scam--they say their items are of good quality and bombard me with advertising emails--yet cannot be contacted for customer service issues!
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ID
#1439542 Review #1439542 is a subjective opinion of poster.
Product
Conscious Pets Pet Car Seat
Cons
  • Items were cheap junk and of poor quality
  • Took forever for delivery and then the products were cheap junk
Reason of review
Bad quality
Loss
$85
Preferred solution
Full refund

Do not buy, ripoff

1.0
Details
after waiting for 2 months for ball it finally arived, my 4 month old westie picked it up and droped it on the carpet, it quit working. askedfor refund 4 months ago ,still no refund. DO NOT BUY!!!!!!
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ID
#1436831 Review #1436831 is a subjective opinion of poster.
Location
Tacoma, Washington
Product
Conscious Pets Pet Toy
Reason of review
Damaged or defective

Waiting for products from oct 2018

1.0
Details
Never received any of the orders. Paid close to 100.00. My mom is a senior and you cant take advantage of her
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ID
#1434426 Review #1434426 is a subjective opinion of poster.
Location
Victoria, British Columbia
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Still waiting for refund since October!

1.0
Details
Now had 16 emails thanking me for my pstienceand still no refund
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ID
#1432334 Review #1432334 is a subjective opinion of poster.
Location
Brighton, England
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Return, Exchange or Cancellation Policy

Broken toy

I am I currently in contact with them. It litterly took a month to get the toy. It was poorly packaged given the fact it had to go through numerous mail facilities. It arrived cracked.not too surprised. They offered to refund and then the last email they wanted to either send a replacement or have me pick another toy from their site. Ahhh..no thanks. So I am waiting for a response. They have been fairly good about communication. We will see...
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ID
#1432290 Review #1432290 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Damaged or defective