refund ball dog money toy order scam service customer milo

Stay far away | Conscious Pets review from Matthews, North Carolina

1.1
Details
I order the activation ball two months ago. After receiving item it would not work there were NO instructions included ... I contacted customer service and was promised a new item in return. As of this day I have NOT received any updates on item or a replacement. STAY away from this MONEY hungry SOB...IM so freaking mad. YOu got me for my money hopefully others will read this and save their money
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Review
#1428456 Review #1428456 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Reason of review
Damaged or defective
1.0
Details
I have been waiting over SIX MONTHS for them to refund my order that never arrived. This is just a sample of the dozens and dozens of emails I have sent: AUGUST16- I have tried to track the shipment but when I use the confirmation tracking number it says that it...
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1 comment
Anonymous
#1713925

Never use this company, keep in mind they send you emails confirming refunds but it never arrives. They keep you on the hook till it’s to late to take it up with the credit card people over 120 days. Don’t wait as soon as they don’t refund contact you credit card and start a dispute

Review
#1428152 Review #1428152 is a subjective opinion of poster.
Service
Conscious Pets Customer Care
Cons
  • I have no product and no refund-scam site
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball
  • Milo Activation Ball
  • Conscious Pets Service
  • Conscious Pets Scam
  • Milo Activation Ball Scam

Never got the product or a refund | Conscious Pets review

I ordered a doggy toothbrush ~$35, and nearly a month after not receiving it, I contacted customer service. They sent me the link to their "tracking", which showed the package was delivered, and told me to contact my local post office. I used the tracking number they gave me, the post office had no record of it, and when I contacted them about this, they said it must have been "lost in the mail" and could pick from one of their other items on the website. I said I was no longer interested and would prefer a refund, which they said they would happily do. I've been contacting them every week for nearly a month about this refund and they say it's still being processed. Would never recommend and hope this review saves someone the time.
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Review
#1428096 Review #1428096 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Cons
  • Fact that they will not deliver the product or refund
  • Deceptive business practices
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Full refund

THIS COMPANY IS A SCAM! DO NOT BUY FROM CONSCIOUS PETS

1.0
Details
I bought the Weasel ball and it fell apart in about 5 seconds, exposing all of the batteries. So cheaply made and dangerous. I tried repeatedly for months to contact them but NEVER got a response until I posted a negative comment on Facebook and surprise, they contacted me within the hour saying they will happily give me a refund. That was over 6 months ago and still no refund and all I keep hearing from them is that they have expedited my refund to customer service. What a joke. Any reputable business would have issued a refund immediately in a matter of minutes, not over 6 months.
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Review
#1428055 Review #1428055 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Cons
  • Fact that they will not deliver the product or refund
  • Deceptive business practices
  • Took forever for delivery and then the products were cheap junk
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball

Beware, beware, beware | Conscious Pets review from Murrieta, California

1.0
Details
Ordered a forty dollar pet toy and they have never shipped or mailed product. Cant get a hold of anyone over the phone when i call to see what the issue is. They are thieves!!!!!
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Review
#1425581 Review #1425581 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

TERRIBLE!!! DO NOT EVER DO ANY BUSINESS WITH THEM!!! | Conscious Pets review from San Jose, California

2.0
Details
I ordered a product which was defective when it arrived and immediately returned it for a refund according to their policy. After waiting for a response for several weeks and making multiple attempts to contact them, no one ever answered the phone or returned any of my calls. Finally I received an email refusing to refund me. When I threatened to post a negative review, they emailed that they would refund me, however, it has been almost 6 months, and NO REFUND!!! THIS IS THE WORST COMPANY EVER!!! DO NOT EVER DO ANY BUSINESS WITH THEM!!! Shocked
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Review
#1423769 Review #1423769 is a subjective opinion of poster.
Cons
  • Fact that they will not deliver the product or refund
Reason of review
The company hThey have never refunded me for a defective product I returned 6 months ago!
Loss
$40
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball

Not received. | Conscious Pets review from Edmonton, Alberta

1.0
Details
This company is a total fraud !!! DO NOT ORDER YOU WILL NOT RECEIVE ANYTHING.
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Review
#1420520 Review #1420520 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue
I ordered a toy (color changing ball) and it was a total piece of junk. I returned the item the day after I received it, at my expense. When I emailed them regarding my refund, I only received an email stating that I had not returned the item within their required time...
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1 comment
Susan V
#1615755

I AGREEE-SCAM

Review
#1420210 Review #1420210 is a subjective opinion of poster.
Product
Conscious Pets Pet Toy
Reason of review
Bad quality
Loss
$26
Tags
  • animal products

Goods not received | Conscious Pets review from Johannesburg, Gauteng

Ordered Milo dog seat on 21st October..paid extra for speedy delivery...chair cost me R650.00 South African rands. Still no delivery although I was told 14 working days. I need this by 16th December to travel. I receive a stock answer that package is sent. No package yet
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Review
#1419657 Review #1419657 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Terrible cheap products | Conscious Pets review from Lyndhurst, Ohio

I ordered the weasel toy. It is so cheaply made, it will not survive 5 seconds with any dog.
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Review
#1418190 Review #1418190 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Reason of review
Bad quality
Loss
$22
Preferred solution
Full refund