Anonymous
map-marker Charlotte, North Carolina

Ordered items in july

Never received items and eas promised a refund thay ad of November 20 have not received !
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Reason of review:
Order processing issue
Lynda J Zlv
map-marker Denver, Colorado

DO NOT purchase ANYTHING from this compay

I puchased a motion ball from this company for my two dogs. It felt like a plastic piece of junk to me, and neither of my dogs was interested in it all ( when they are usually excited about any kind of new toy). I sent it back within a few days with a request for a refund. I FINALLY heard from them, and was told my refund would not happen because I "had not met" their "requirements" for a return/refund, while I had PROOF from the USPS of when the item was sent by me and when it was received by this company.Twenty- six dollars may not seem like a lot of money to most people, but it is for me. I feel like I have been scammed, as the item I bought was nothing like I had expected from their website videos. I will not puchase anything else from this company EVER AGAIN and no one else should either.
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Loss:
$26
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Trish A Rvs
map-marker Warrington, England

Dreadful

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Ordered 2 items, took ages to arrive and when they did they don’t work - ignore your emails - avoid them
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Reason of review:
Damaged or defective
Anonymous
map-marker Mount Laurel, New Jersey

Awful company

I have asked for a refund since August when I returned a defective dog toy. It is now the middle of November and just got another excuse.
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Reason of review:
Return, Exchange or Cancellation Policy
Brenda S Axp

No product no refund

I ordered a product from this company in June and have sent several emails in July and August. regarding never receiving my order. The last being sent September 7. I was told the order was lost. Every email response is the same... "they are processing my refund." It is now September and still no refund. Do not order a thing from this company! I have read several complaints the same thing has happened. Customer service is horrible. I understand orders get lost but rectify the problem asap to avoid getting all the complaints you are getting. How many individuals are going through this same problem. I have noticed several who have addressed the same complaints. You should not be allowed to continue selling anything until this is rectified.
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Loss:
$27
Reason of review:
No product, promised refund, no refund after 3 months

Preferred solution: Full refund

Anonymous
map-marker Happisburgh, England

Absolutely abysmal company

I ordered a milo ball early June 18 - it is now mid October 18 and after numerous excuses - no ball - more excuses (repeat x 3) I had to resort to opening a complaint through PayPal to get a refund - total waste of time and money !!!
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Reason of review:
Order processing issue
Anonymous

No refund No ordered item !

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Ordered toy for my dog in May . Item never arrived . Ive contacted the so called Company and have been told my refund is being processed since July. Still no refund ! Consumer Beware ! ***
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Reason of review:
Order processing issue
Anonymous

Bought activation ball for my dog

Didn't work well and then stopped so together didn't have it 24 hours. Emailed company twice and didn't even get a response. Still keep getting ads though.
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Reason of review:
Damaged or defective
Anonymous

No dog toy and no refund !

Ordered a toy from ConsciousPets in May. Its now September and still nothing. Emailed company for refund . They emailed back after months and said they would refund. Still nothing !
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Reason of review:
Order processing issue
1 comment
Doug S Kns

maybe all of us who have been swindled by conciouspets should get together and file a class action against them. I am sick and tired of their lying and I think they need to be taught a lesson.

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